Setting Up POP3 E-mail Forwarding, E-mail Aliases and
Autoresponders


If you have any specific question that were not covered in this message,
please email support@xgentech.com.


Q: How Do I Forward My Email To Another Account?
A:
Many of our clients wish to have all of their email forwarded to one main 
account, such as an POP3 email address, or a Hotmail address. This document will explain how to set this function up, and maintain it in the future.

Login to http://mail.yourdomain.com

Enter your Username and Password

On Main Menu under Option, click 'Change User Forwarding Information'.

Enter the email address you want the email to be forwarded to (The email address must be a complete mail address). All email sent to this account only will be forwarded to the account you specify. When you are satisfied, click the Save button to apply the changes. If you are successful, you will see a message telling you that the account has been setup. Press Menu to continue and leave the Change Forward Menu.

To retain a copy of a mail in the original account which you wish to forward to other accounts, simply Enter a FULLSTOP FOLLOWED BY COMMA then the email address you want the email to be forwarded to. Example would be: .,yourname@anotheraccount.com
Do remember to test the account to verify that it is forwarding correctly.

 
Q: How Do I Setup Email Aliases?
A:
If you wish to remove or add an alias to a POP account, you can do so at any time.

Login to http://mail.yourdomain.com

On Main Menu under Administration, click 'Alias Administration'

In Alias Administration Menu, Click the Add Alias button.

In the Alias text box, enter a name for the alias.

Alias names are limited to 45 characters and must be created from the character set of digits and letters. The underline (_) and hyphen (-) characters are valid. The name cannot contain spaces and must be unique within the system.

In the Destination text box, enter one of the following:

A Standard Alias
A standard alias can point to a single userid on the same system, multiple 
userids on the same system, a remote e-mail address, multiple e-mail addresses, another alias, or any combination of the same.

A List Alias
A list alias points to a file that contains a list of valid mail addresses, one 
per line.

After entering the alias properties, click OK to add the alias. The new alias is added to the list of registered aliases.

 
Q: How Do I Setup Catch-All Addresses?
A:
Login to http://mail.yourdomain.com

On Main Menu under Administration, click 'Alias Administration'

In Alias Administration Menu, Click the Add Alias button.

In the Alias text box, enter a name called "nobody" for the alias.

In the Destination text box, enter A Standard Alias (in this case admin),
so that all mail sent to Yourdomain.com will forward to Admin@Yourdomain.com.

After entering the alias properties, click OK to add the alias. The new
alias is added to the list of registered aliases.

The use of nobody alias also prevents messages from bouncing back 
incorrectly-addressed mail to sender.
 
 
Q: How do I Setup Autoresponder?
A:
Login to http://mail.yourdomain.com

On Main Menu under Option, click 'Auto Response'

To enter or change message:

In the Message Box, enter your message. You can enter up to 1000 characters.

Click Save.

This message will be sent once to each user that sends you mail. When mail is received for a particular user ID, a prepared message 
is sent back to the sender.
 



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