Refund Policy

Each of XGEN Technologies' web hosting plans carries a 30 day money back guarantee. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the contract amount excluding domain name registered, mandatory setup fees and overages. There are no refunds on prepaid amounts after the 30 day money back period has elapsed.

All cancellations must be received in writing as per the deadlines indicated; postal mail and fax notifications are acceptable. Phone and email requests will not constitute acceptance of any cancellation. There are no refunds on option services, commerce hosting, managed services, co-location services and dedicated servers hosting.

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