Many of our clients wish to have all of their email forwarded to one main
account, such as an POP3 email address, or a Hotmail address. This document will explain how to set this function up, and maintain it in the future.

Login to http://mail.yourdomain.com

Enter your Username and Password

On Main Menu under Option, click ‘Change User Forwarding Information’.

Enter the email address you want the email to be forwarded to (The email address must be a complete mail address). All email sent to this account only will be forwarded to the account you specify. When you are satisfied, click the Save button to apply the changes. If you are successful, you will see a message telling you that the account has been setup. Press Menu to continue and leave the Change Forward Menu.

To retain a copy of a mail in the original account which you wish to forward to other accounts, simply Enter a FULLSTOP FOLLOWED BY COMMA then the email address you want the email to be forwarded to. Example would be: .,yourname@anotheraccount.com
Do remember to test the account to verify that it is forwarding correctly.

From the User Administration Menu, select the account that you want to delete and click Delete.

Deleting an email account will remove any forwarding or aliases that the account had applied to it. Please make sure that you are positive you want to delete an account before you do so.

XGEN Technologies is not responible for lost mail due to user configuration errors. If you modify or delete the ADMIN account on your domain, your may restricted from creating new users. This may be considered a ‘Denial of Service’ and your account can be suspended.

From the User Administration Menu, select the account that you want to disable and click Modify User Account.

In the User Attributes box, check or uncheck Account Access Disabled to toggle between disabling and enabling the account.

Click save button to save this setup.

If you want to cancel this setup, click browser’s return button.
No changes will be saved.

From the User Administration Menu, select the account that you want to modify, and click Modify User Account.

This page is similar to the one you would see when setting up a new
account. You can change the account’s full name and User attributes.
Click save button to save this setup.

From the User Administration Menu, select the account that you want to modify, and click Change Password.

Type in the new password and Confirm the password to change the account’s password. Click save button to save this setup.

If you want to cancel this setup, click browser’s return button.
No changes will be saved.

On Main Menu, click Add to add a new account.

Enter new user account information.
In UserID, enter a user name (without the @yourdomain.com)
In the Fullname text box, enter the user’s full name.

Enter in a password for the new account, do it twice.

If you want to retrieve email via web page, check Allow Web Access box. If you want to save this setup, click save button.

If you want to cancel this setup, click browser’s return button.
No changes will be saved.

Login to http://mail.yourdomain.com

1. Enter Admin account as the username: admin@yourdomain.com
2. Enter Admin account password.

On Main Menu under Option, click ‘User Administration’.
User Administration Menu would appear, so you can add,
delete and modify the email accounts that are applied to your domain.

** Do not modify, disable or delete the ADMIN account**
** Admin@yourdomain.com is for administrative purpose purposes**
** YOU MAIL WILL NOT WORK IF CHANGES ARE MADE TO THE  ADMIN ACCOUNT**